hello all,
my problem is that my notifyactor doesn’t work anymore.
the first time i used it, it worked and everytime there was a change or a
new ticket we would get an email.
but now it does’t do anything.
this is the way i configured it in RT_SiteConfig.pm
*#notifyactor
Set($NotifyActor, 1);
the strange thing was that when it stopped working it changed to
Set($NotifyActor, 0);
i changed it to 1 but now it doesn’t do anything.
does anybody know what to do here… i’ve tried almost everything.
kind regards,
martiniano
View this message in context: http://requesttracker.8502.n7.nabble.com/NotifyActor-doesn-t-work-anymore-tp57579.html
my problem is that my notifyactor doesn’t work anymore.
the first time i used it, it worked and everytime there was a change or a
new ticket we would get an email.
You really need to a) tell us the RT version b) show debug logs of
NotifyActor not working. RT 4.2 will give you very specific reasons
about why mail is or is not being sent when run in debug move.
-kevin
hello kevin,
i am using RT Version 4.0.11
i have turned the debug option on but where can i see some info about the
notifyactor?
[Wed Jul 2 12:56:14 2014] [debug]: RT’s GnuPG libraries couldn’t
successfully read your configured GnuPG home directory
(/usr/local/rt/var/data/gpg). PGP support has been disabled
(/usr/local/rt/sbin/…/lib/RT/Config.pm:589)
[Wed Jul 2 12:56:14 2014] [debug]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check whether each address belongs to RT or not. It is especially important
to set this option if RT recieves emails on addresses that are not in the
database or config. (/usr/local/rt/sbin/…/lib/RT/Config.pm:448)
[Wed Jul 2 12:56:14 2014] [debug]: RT’s GnuPG libraries couldn’t
successfully read your configured GnuPG home directory
(/usr/local/rt/var/data/gpg). PGP support has been disabled
(/usr/local/rt/sbin/…/lib/RT/Config.pm:589)
[Wed Jul 2 12:56:14 2014] [debug]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check whether each address belongs to RT or not. It is especially important
to set this option if RT recieves emails on addresses that are not in the
database or config. (/usr/local/rt/sbin/…/lib/RT/Config.pm:448)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:17 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:18 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:26 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:27 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:27 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:27 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:27 2014] [debug]: Rendering attachment #2235 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:56:27 2014] [debug]: Rendering attachment #2388 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:56:28 2014] [debug]: Rendering attachment #2495 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:56:34 2014] [debug]: About to think about scrips for
transaction #4564 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Wed Jul 2 12:56:34 2014] [debug]: About to prepare scrips for transaction
#4564 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Wed Jul 2 12:56:34 2014] [debug]: Found 3 scrips for TransactionCreate
stage with applicable type(s) Comment for txn #4564 on ticket #296
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Wed Jul 2 12:56:34 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #296] [Comment] Netwerk capaciteit Meervaart
(RDA congres) (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Wed Jul 2 12:56:35 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA
congres) (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Wed Jul 2 12:56:37 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:37 2014] [debug]: About to think about scrips for
transaction #4565 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Wed Jul 2 12:56:37 2014] [debug]: About to prepare scrips for transaction
#4565 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Wed Jul 2 12:56:37 2014] [debug]: Found 2 scrips for TransactionCreate
stage with applicable type(s) Status for txn #4565 on ticket #296
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Wed Jul 2 12:56:37 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA
congres) (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Wed Jul 2 12:56:37 2014] [debug]: About to commit scrips for transaction
#4565 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:200)
[Wed Jul 2 12:56:37 2014] [debug]: Committing scrip #10 on txn #4565 of
ticket #296 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Wed Jul 2 12:56:37 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x7b0e208), id 4565
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:628)
[Wed Jul 2 12:56:37 2014] [debug]: Working on mailfield To; recipients are
emilie.kraaikamp@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Wed Jul 2 12:56:37 2014] [debug]: Onderwerp: Opgelost: Netwerk capaciteit
Meervaart (RDA congres)Subject: [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA congres)
From: “Martiniano via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
References: RT-Ticket-296@example.com
Message-ID: rt-4.0.11-13121-1404305797-1154.296-10-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #296
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: martiniano.brito@dans.knaw.nl
To: emilie.kraaikamp@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Wed Jul 2 12:56:37 2014] [debug]: Got user mail preference ‘Individual
messages’ for user emilie.kraaikamp@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:665)
[Wed Jul 2 12:56:37 2014] [debug]: Removing deferred recipients from To:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Wed Jul 2 12:56:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Wed Jul 2 12:56:37 2014] [debug]: Working on mailfield Cc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Wed Jul 2 12:56:37 2014] [debug]: Onderwerp: Opgelost: Netwerk capaciteit
Meervaart (RDA congres)
Subject: [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA congres)
From: “Martiniano via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
References: RT-Ticket-296@example.com
Message-ID: rt-4.0.11-13121-1404305797-1154.296-10-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #296
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: martiniano.brito@dans.knaw.nl
To: emilie.kraaikamp@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Wed Jul 2 12:56:37 2014] [debug]: Removing deferred recipients from Cc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Wed Jul 2 12:56:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Wed Jul 2 12:56:37 2014] [debug]: Working on mailfield Bcc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Wed Jul 2 12:56:37 2014] [debug]: Onderwerp: Opgelost: Netwerk capaciteit
Meervaart (RDA congres)
Subject: [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA congres)
From: “Martiniano via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
References: RT-Ticket-296@example.com
Message-ID: rt-4.0.11-13121-1404305797-1154.296-10-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #296
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: martiniano.brito@dans.knaw.nl
To: emilie.kraaikamp@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Wed Jul 2 12:56:37 2014] [debug]: Removing deferred recipients from Bcc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Wed Jul 2 12:56:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Wed Jul 2 12:56:37 2014] [debug]: No recipients found for deferred
delivery on transaction #4565
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:696)
[Wed Jul 2 12:56:37 2014] [info]:
rt-4.0.11-13121-1404305797-1154.296-10-0@example.com #296/4565 - Scrip 10
On Resolve Notify Requestors
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:285)
[Wed Jul 2 12:56:37 2014] [info]:
rt-4.0.11-13121-1404305797-1154.296-10-0@example.com sent To:
emilie.kraaikamp@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:316)
[Wed Jul 2 12:56:37 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #296] Netwerk capaciteit Meervaart (RDA
congres) (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Wed Jul 2 12:56:37 2014] [debug]: About to think about scrips for
transaction #4566 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Wed Jul 2 12:56:37 2014] [debug]: Committing scrip #11 on txn #4565 of
ticket #296 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Wed Jul 2 12:56:37 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:37 2014] [debug]: Found 0 scrips for TransactionBatch
stage with applicable type(s) Status for txn #4565 on ticket #296
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Wed Jul 2 12:56:38 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:38 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:38 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:38 2014] [debug]: Canonicalizing URI ‘296’ to
‘fsck.com-rt://example.com/ticket/296’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:56:38 2014] [debug]: Rendering attachment #2235 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:56:38 2014] [debug]: Rendering attachment #2388 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:56:38 2014] [debug]: Rendering attachment #2495 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:17 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:22 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:22 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:22 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:22 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:40 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:40 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:40 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:40 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Wed Jul 2 12:58:44 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:01 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:06 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:06 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:06 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 07:44:06 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 08:13:37 2014] [debug]: Converting ‘cp1252’ to ‘utf-8’ for
text/html - FW: disk space narcis01 nog 300 mb
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 08:13:37 2014] [debug]: Mail from user #299
(wilko.steinhoff@dans.knaw.nl)
(/usr/local/rt/sbin/…/lib/RT/Interface/Email/Auth/MailFrom.pm:82)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4567 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4568 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4569 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4570 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4571 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: About to prepare scrips for transaction
#4571 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Thu Jul 3 08:13:37 2014] [debug]: Found 3 scrips for TransactionCreate
stage with applicable type(s) Create for txn #4571 on ticket #330
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 08:13:37 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 08:13:37 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 08:13:37 2014] [debug]: About to commit scrips for transaction
#4571 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:200)
[Thu Jul 3 08:13:37 2014] [debug]: Committing scrip #3 on txn #4571 of
ticket #330 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 08:13:37 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x7fb44f8), id 4571
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:628)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield To; recipients are
wilko.steinhoff@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Onderwerp: AutoReply: FW: disk space
narcis01 nog 300 mb
Subject: [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-701.330-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
Auto-Submitted: auto-replied
To: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Got user mail preference ‘Individual
messages’ for user wilko.steinhoff@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:665)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from To:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield Cc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Onderwerp: AutoReply: FW: disk space
narcis01 nog 300 mb
Subject: [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-701.330-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
Auto-Submitted: auto-replied
To: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from Cc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield Bcc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Onderwerp: AutoReply: FW: disk space
narcis01 nog 300 mb
Subject: [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-701.330-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
Auto-Submitted: auto-replied
To: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from Bcc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: No recipients found for deferred
delivery on transaction #4571
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:696)
[Thu Jul 3 08:13:37 2014] [info]:
rt-4.0.11-13121-1404375217-701.330-3-0@example.com #330/4571 - Scrip 3 On
Create Autoreply To Requestors
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:285)
[Thu Jul 3 08:13:37 2014] [info]:
rt-4.0.11-13121-1404375217-701.330-3-0@example.com sent To:
wilko.steinhoff@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:316)
[Thu Jul 3 08:13:37 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 08:13:37 2014] [debug]: About to think about scrips for
transaction #4572 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 08:13:37 2014] [debug]: Committing scrip #4 on txn #4571 of
ticket #330 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 08:13:37 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x7fb44f8), id 4571
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:628)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield To; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Subject: [Ict-Support DANS #330] FW:
disk space narcis01 nog 300 mb
From: “Wilko Steinhoff via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-1600.330-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from To:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield Cc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Subject: [Ict-Support DANS #330] FW:
disk space narcis01 nog 300 mb
From: “Wilko Steinhoff via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-1600.330-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from Cc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: Working on mailfield Bcc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 08:13:37 2014] [debug]: Subject: [Ict-Support DANS #330] FW:
disk space narcis01 nog 300 mb
From: “Wilko Steinhoff via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
References: RT-Ticket-330@example.com
CFC9C9CB.6FE3%martiniano.brito@dans.knaw.nl
CFC9CEF4.306DB%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D60FF@exmb11.ia.knaw.local
CFC9E8FE.307A9%chris.baars@dans.knaw.nl
C7FE2914BE3B564BAFBB8A2CF78F27D11D992D6115@exmb11.ia.knaw.local
CFC9EEB8.307B5%chris.baars@dans.knaw.nl
CFCF5802.1CE92%wilko.steinhoff@dans.knaw.nl
CFD6D553.1CF8E%wilko.steinhoff@dans.knaw.nl
CFDADC8E.1D05B%wilko.steinhoff@dans.knaw.nl
Message-ID: rt-4.0.11-13121-1404375217-1600.330-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #330
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: wilko.steinhoff@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 08:13:37 2014] [debug]: Removing deferred recipients from Bcc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 08:13:37 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 08:13:37 2014] [debug]: No recipients found for deferred
delivery on transaction #4571
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:696)
[Thu Jul 3 08:13:37 2014] [info]:
rt-4.0.11-13121-1404375217-1600.330-4-0@example.com #330/4571 - Scrip 4 On
Create Notify AdminCcs
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:285)
[Thu Jul 3 08:13:37 2014] [info]:
rt-4.0.11-13121-1404375217-1600.330-4-0@example.com No recipients found.
Not sending. (/usr/local/rt/sbin/…/lib/RT/Interface/Email.pm:385)
[Thu Jul 3 08:13:37 2014] [debug]: Committing scrip #11 on txn #4571 of
ticket #330 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 08:13:37 2014] [info]: Ticket 330 created in queue ‘Support’ by
wilko.steinhoff@dans.knaw.nl (/usr/local/rt/sbin/…/lib/RT/Ticket.pm:688)
[Thu Jul 3 08:13:37 2014] [debug]: Found 0 scrips for TransactionBatch
stage with applicable type(s) Create for txn #4571 on ticket #330
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 10:51:46 2014] [info]: Successful login for arnoudj from
10.169.32.74 (/usr/local/rt/sbin/…/lib/RT/Interface/Web.pm:757)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘293’ to
‘fsck.com-rt://example.com/ticket/293’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘273’ to
‘fsck.com-rt://example.com/ticket/273’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘207’ to
‘fsck.com-rt://example.com/ticket/207’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘206’ to
‘fsck.com-rt://example.com/ticket/206’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘266’ to
‘fsck.com-rt://example.com/ticket/266’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘265’ to
‘fsck.com-rt://example.com/ticket/265’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘251’ to
‘fsck.com-rt://example.com/ticket/251’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘205’ to
‘fsck.com-rt://example.com/ticket/205’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘203’ to
‘fsck.com-rt://example.com/ticket/203’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘204’ to
‘fsck.com-rt://example.com/ticket/204’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘293’ to
‘fsck.com-rt://example.com/ticket/293’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘273’ to
‘fsck.com-rt://example.com/ticket/273’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘207’ to
‘fsck.com-rt://example.com/ticket/207’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘206’ to
‘fsck.com-rt://example.com/ticket/206’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘266’ to
‘fsck.com-rt://example.com/ticket/266’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘265’ to
‘fsck.com-rt://example.com/ticket/265’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘251’ to
‘fsck.com-rt://example.com/ticket/251’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘205’ to
‘fsck.com-rt://example.com/ticket/205’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘203’ to
‘fsck.com-rt://example.com/ticket/203’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:46 2014] [debug]: Canonicalizing URI ‘204’ to
‘fsck.com-rt://example.com/ticket/204’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:47 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:47 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:47 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:47 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:51:47 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:56:37 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:56:37 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:56:37 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:56:37 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:56:37 2014] [debug]: Rendering attachment #2507 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Thu Jul 3 10:57:17 2014] [debug]: About to think about scrips for
transaction #4573 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 10:57:17 2014] [debug]: About to prepare scrips for transaction
#4573 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Thu Jul 3 10:57:17 2014] [debug]: Found 1 scrips for TransactionCreate
stage with applicable type(s) Set for txn #4573 on ticket #330
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 10:57:17 2014] [debug]: About to commit scrips for transaction
#4573 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:200)
[Thu Jul 3 10:57:17 2014] [debug]: Committing scrip #11 on txn #4573 of
ticket #330 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 10:57:17 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:57:17 2014] [debug]: Found 0 scrips for TransactionBatch
stage with applicable type(s) Set for txn #4573 on ticket #330
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 10:57:17 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:57:17 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:57:17 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:57:17 2014] [debug]: Canonicalizing URI ‘330’ to
‘fsck.com-rt://example.com/ticket/330’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 10:57:17 2014] [debug]: Rendering attachment #2507 of
‘text/html’ type
(/usr/local/rt/share/html/Ticket/Elements/ShowTransactionAttachments:203)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 12:11:33 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:26:44 2014] [debug]: Converting ‘cp1252’ to ‘utf-8’ for
text/html - Subjectless message (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:26:44 2014] [debug]: Encode::Guess guessed encoding: ascii
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:497)
[Thu Jul 3 13:26:44 2014] [debug]: Encode::Guess guessed encoding: ascii
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:497)
[Thu Jul 3 13:26:44 2014] [debug]: Encode::Guess guessed encoding: ascii
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:497)
[Thu Jul 3 13:26:44 2014] [debug]: Encode::Guess guessed encoding: ascii
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:497)
[Thu Jul 3 13:26:44 2014] [debug]: Mail from user #781
(marieke.polhout@dans.knaw.nl)
(/usr/local/rt/sbin/…/lib/RT/Interface/Email/Auth/MailFrom.pm:82)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4574 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4575 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4576 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4577 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4578 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: About to prepare scrips for transaction
#4578 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Thu Jul 3 13:26:44 2014] [debug]: Found 3 scrips for TransactionCreate
stage with applicable type(s) Create for txn #4578 on ticket #331
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 13:26:44 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:26:44 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:26:44 2014] [debug]: About to commit scrips for transaction
#4578 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:200)
[Thu Jul 3 13:26:44 2014] [debug]: Committing scrip #3 on txn #4578 of
ticket #331 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 13:26:44 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x6eba028), id 4578
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:628)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield To; recipients are
marieke.polhout@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Onderwerp: AutoReply: Windows Verkenner
op Citrix opent niet
Subject: [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-681.331-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
Auto-Submitted: auto-replied
To: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Got user mail preference ‘Individual
messages’ for user marieke.polhout@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:665)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from To:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield Cc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Onderwerp: AutoReply: Windows Verkenner
op Citrix opent niet
Subject: [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-681.331-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
Auto-Submitted: auto-replied
To: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from Cc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield Bcc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Onderwerp: AutoReply: Windows Verkenner
op Citrix opent niet
Subject: [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
From: “Support Dans via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-681.331-3-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
Auto-Submitted: auto-replied
To: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=“utf-8”
X-RT-Original-Encoding: utf-8
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from Bcc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: No recipients found for deferred
delivery on transaction #4578
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:696)
[Thu Jul 3 13:26:44 2014] [info]:
rt-4.0.11-13130-1404394004-681.331-3-0@example.com #331/4578 - Scrip 3 On
Create Autoreply To Requestors
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:285)
[Thu Jul 3 13:26:44 2014] [info]:
rt-4.0.11-13130-1404394004-681.331-3-0@example.com sent To:
marieke.polhout@dans.knaw.nl
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:316)
[Thu Jul 3 13:26:44 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #331] Windows Verkenner op Citrix opent niet
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:26:44 2014] [debug]: About to think about scrips for
transaction #4579 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:26:44 2014] [debug]: Committing scrip #4 on txn #4578 of
ticket #331 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 13:26:44 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x6eba028), id 4578
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:628)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield To; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Subject: [Ict-Support DANS #331] Windows
Verkenner op Citrix opent niet
From: “Marieke Polhout via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-946.331-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
X-RT-Original-Encoding: utf-8
Content-Type: multipart/mixed; boundary=“----------=_1404394004-13130-0”
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from To:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield Cc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Subject: [Ict-Support DANS #331] Windows
Verkenner op Citrix opent niet
From: “Marieke Polhout via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-946.331-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
X-RT-Original-Encoding: utf-8
Content-Type: multipart/mixed; boundary=“----------=_1404394004-13130-0”
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from Cc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: Working on mailfield Bcc; recipients are
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:644)
[Thu Jul 3 13:26:44 2014] [debug]: Subject: [Ict-Support DANS #331] Windows
Verkenner op Citrix opent niet
From: “Marieke Polhout via RT” ict-support@dans.knaw.nl
Reply-To: ict-support@dans.knaw.nl
In-Reply-To: CFDB2716.13113%marieke.polhout@dans.knaw.nl
References: RT-Ticket-331@example.com
CFDB2716.13113%marieke.polhout@dans.knaw.nl
Message-ID: rt-4.0.11-13130-1404394004-946.331-4-0@example.com
Precedence: bulk
X-RT-Loop-Prevention: Ict-Support DANS
RT-Ticket: Ict-Support DANS #331
Managed-BY: RT 4.0.11 (Request Tracker — Best Practical Solutions)
RT-Originator: marieke.polhout@dans.knaw.nl
MIME-Version: 1.0
X-RT-Original-Encoding: utf-8
Content-Type: multipart/mixed; boundary=“----------=_1404394004-13130-0”
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:651)
[Thu Jul 3 13:26:44 2014] [debug]: Removing deferred recipients from Bcc:
line (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:674)
[Thu Jul 3 13:26:44 2014] [debug]: Setting deferred recipients for
attribute creation (/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:683)
[Thu Jul 3 13:26:44 2014] [debug]: No recipients found for deferred
delivery on transaction #4578
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:696)
[Thu Jul 3 13:26:44 2014] [info]:
rt-4.0.11-13130-1404394004-946.331-4-0@example.com #331/4578 - Scrip 4 On
Create Notify AdminCcs
(/usr/local/rt/sbin/…/lib/RT/Action/SendEmail.pm:285)
[Thu Jul 3 13:26:44 2014] [info]:
rt-4.0.11-13130-1404394004-946.331-4-0@example.com No recipients found.
Not sending. (/usr/local/rt/sbin/…/lib/RT/Interface/Email.pm:385)
[Thu Jul 3 13:26:44 2014] [debug]: Committing scrip #11 on txn #4578 of
ticket #331 (/usr/local/rt/sbin/…/lib/RT/Scrips.pm:182)
[Thu Jul 3 13:26:44 2014] [info]: Ticket 331 created in queue ‘Support’ by
marieke.polhout@dans.knaw.nl (/usr/local/rt/sbin/…/lib/RT/Ticket.pm:688)
[Thu Jul 3 13:26:44 2014] [debug]: Found 0 scrips for TransactionBatch
stage with applicable type(s) Create for txn #4578 on ticket #331
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 13:29:33 2014] [debug]: About to think about scrips for
transaction #4580 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:173)
[Thu Jul 3 13:29:33 2014] [debug]: About to prepare scrips for transaction
#4580 (/usr/local/rt/sbin/…/lib/RT/Transaction.pm:177)
[Thu Jul 3 13:29:33 2014] [debug]: Found 3 scrips for TransactionCreate
stage with applicable type(s) Comment for txn #4580 on ticket #330
(/usr/local/rt/sbin/…/lib/RT/Scrips.pm:377)
[Thu Jul 3 13:29:33 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #330] [Comment] FW: disk space narcis01 nog
300 mb (/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:29:33 2014] [debug]: Converting ‘utf-8’ to ‘utf-8’ for
text/plain - [Ict-Support DANS #330] FW: disk space narcis01 nog 300 mb
(/usr/local/rt/sbin/…/lib/RT/I18N.pm:244)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘97’ to
‘fsck.com-rt://example.com/ticket/97’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘122’ to
‘fsck.com-rt://example.com/ticket/122’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘153’ to
‘fsck.com-rt://example.com/ticket/153’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘239’ to
‘fsck.com-rt://example.com/ticket/239’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘270’ to
‘fsck.com-rt://example.com/ticket/270’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘274’ to
‘fsck.com-rt://example.com/ticket/274’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘307’ to
‘fsck.com-rt://example.com/ticket/307’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘314’ to
‘fsck.com-rt://example.com/ticket/314’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘318’ to
‘fsck.com-rt://example.com/ticket/318’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘331’ to
‘fsck.com-rt://example.com/ticket/331’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘329’ to
‘fsck.com-rt://example.com/ticket/329’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘328’ to
‘fsck.com-rt://example.com/ticket/328’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘327’ to
‘fsck.com-rt://example.com/ticket/327’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
[Thu Jul 3 13:47:42 2014] [debug]: Canonicalizing URI ‘326’ to
‘fsck.com-rt://example.com/ticket/326’
(/usr/local/rt/sbin/…/lib/RT/URI.pm:108)
View this message in context: http://requesttracker.8502.n7.nabble.com/NotifyActor-doesn-t-work-anymore-tp57579p57852.html
i am using RT Version 4.0.11
i have turned the debug option on but where can i see some info about the
notifyactor?
This log covers a lot of activity.
Which transaction on which ticket (you can hover over the # in ticket
history to see a transaction id) did you expect to generate mail, and
to whom. Without that information, it’s hard to dig through your
whole log. Later RT releases (in the 4.2 series) have better logging
here.
-kevin