Notify requestor upon assignment

RT Users
1

Is there a way to notify the requester upon assignment to an owner, or at
least get close?

I was thinking something like

OnTransaction NotifyRequestors with Transaction.

But I’m not sure if that’s appropriate…

Russ Johnson
Stargate Online

http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685

2

You want the OwnerChange scrip from rt’s contrib directory.On Fri, Sep 07, 2001 at 09:33:36AM -0700, Russ Johnson wrote:

Is there a way to notify the requester upon assignment to an owner, or at
least get close?

I was thinking something like

OnTransaction NotifyRequestors with Transaction.

But I’m not sure if that’s appropriate…

Russ Johnson
Stargate Online

http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685

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