When I merge an issue into another I’d like RT to send a notification to the owner and admin cc:s of the target issue.
Is it possible to configure RT to do that? Right now, AFAIU, by default, the owner of the target issue gets no notification at all. So if the merger doesn’t explicitly write a comment when merging the owner may not notice that another issue has been merged into his issue.
It would probably be useful to forward the email of the merged issue to the target issue owner/admincc too, when it is merged. To give the owner a bit of context on why it was merged.
I use RT 4.4.1-3+deb9u3 on Debian.
Oh, and this is my first post on this forum. Thanks for a great piece of software!