I may be overlooking something, but…
I’ve sucessfully installed RT and can use the web interface to create
requests. Each time I attempt to create a request as a non-member via
email I receive:
There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue
I have the box labeled “Allow non-members to create request” checked in
the queue configuration.
My aliases are as follows:
accounting: “|/opt/rt/bin/rt-mailgate accounting correspond”
accounting-action: “|/opt/rt/bin/rt-mailgate accounting action”
What am I doing wrong?
When I run ./rtadmin I’m getting this output;
$ ./rtadmin
Can’t locate rt/database/admin.pm in @INC (@INC
contains: /usr/lib/perl5/i386-linux/5.004 /usr/lib/perl5
/usr/local/lib/site_perl/i386-linux /usr/local/lib/site_perl
/opt/rt/lib) at /opt/rt/bin/rtmux.pl line 40.
That’s strange. The file should be installed by the makefile at your
system as /opt/rt/lib/rt/database/admin.pm - can you check if that file
exists?
Spell checkers are for wimps
(please send feedback on all typos)
Yep it exists…
server:/opt/rt/lib/rt/database# ls
admin.pm config.pm content.pm manipulate.pm
… im confuzzled 
Path problem?
Maybe it’s a permission problem. Check ‘ls -al’ at the files and at the
directories itself, and the suid_wrapper executable.
Spell checkers are for wimps
(please send feedback on all typos)