No text in Yahoo messeges

RT Users
1

I recently upgraded from 3.0.9 to 3.4.1 and it went verfy well once I got
the perl problems sorted out. The only problem I am now having is that Yahoo
users do not see any content in emails. I can’t understand why, even hotmail
has no problems. Any ideas?

Chris Mason

No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.300 / Virus Database: 266.5.7 - Release Date: 3/1/2005

2

Chris Mason wrote:

I recently upgraded from 3.0.9 to 3.4.1 and it went verfy well once I got
the perl problems sorted out. The only problem I am now having is that Yahoo
users do not see any content in emails. I can’t understand why, even hotmail
has no problems. Any ideas?

Chris Mason

Been there, done that :frowning:

Some WEBMail systems (including the one operated by the leading italian
ADSL provider) are not able to display UTF-8 -encoded email messages.

I added the following line to my etc/RT_SiteConfig.pm

Set($EmailOutputEncoding , ‘iso-8859-1’);

Hope this helps,
Angelo Turetta