No ShowLinks file after install

RT Users
1

I’m trying to install RT 3.2.2 from the FreeBSD port. I think
I’ve gone through all the correct steps, but the web GUI claims that I’m
missing /Ticket/Elements/ShowLinks. At the shell, I find that it appears
to be correct.

zeus:Elements>pwd
/usr/local/rt3/share/html/Ticket/Elements
zeus:Elements>ls
AddWatchers ShowDependencies
BulkLinks ShowGroupMembers
EditBasics ShowHistory
EditCustomField ShowMemberOf
EditCustomFields ShowMembers
EditDates ShowMessageHeaders
EditPeople ShowMessageStanza
EditWatchers ShowPeople
FindAttachments ShowReferences
LoadTextAttachments ShowRequestor
PreviewScrips ShowSummary
ShowAttachments ShowTransaction
ShowBasics ShowTransactionAttachments
ShowCustomFields ShowUserEntry
ShowDates Tabs

When I look in the /usr/ports/www/rt32/work directory, where the

port is “compiled,” I can find the file.

zeus:Elements>pwd
/usr/ports/www/rt32/work/rt-3.2.2/html/Elements
zeus:Elements>ls -l ShowLinks
-rwxr-xr-x 1 root wheel 3392 Jul 28 20:08 ShowLinks

I'm not sure what happened.  Can anyone shed some light on this?

I’m comfortable installing from sources by hand if the port is broken.

						Thanks in advance,
						Jaime

Network Administrator
Cairo-Durham Central School District
http://cns.cairodurham.org

2

Jaime Kikpole wrote:

I’m trying to install RT 3.2.2 from the FreeBSD port. I think
I’ve gone through all the correct steps, but the web GUI claims that I’m
missing /Ticket/Elements/ShowLinks. At the shell, I find that it appears
to be correct.
[snip]

I’m not sure what happened. Can anyone shed some light on this?
I’m comfortable installing from sources by hand if the port is broken.

I got this too when I upgraded from 3.2.1 via ports.
I had to make deinstall && make reinstall in the www/rt3 dir. Not sure
why that happened.

Graham

3

Jaime Kikpole wrote:>On Thu, 28 Oct 2004, Graham Dunn wrote:

I got this too when I upgraded from 3.2.1 via ports.
I had to make deinstall && make reinstall in the www/rt3 dir. Not sure
why that happened.

I did that, too. It didn’t help me, though. I ended up
installing from sources, which I’ve done for the 2.0.6 and 2.0.15 installs
that I have done previously.

Now, if I only knew how to make RT 3.2.2 any faster than it
currently is… It seems to make an httpd process gradually use up the
whole CPU for a few seconds and then gradually go back down to an
acceptable level. (The decrease starts when the page is fully loaded, but
it is still dropping for several seconds after that.) Any pointers?

Yeah, I saw the same the same thing here. My solution was to throw
another CPU and 500M of RAM at the problem.

Though right now, the longest page load I’ve managed to produce was
around 45 seconds, and that’s with 25 or so attachments (mixed text and
graphics). I think the problem is that mod_perl is just erm, not as
efficient as I’m used to apache modules being. Corrections on this
viewpoint welcome.

I asked a while back about suppressing the graphics, but I haven’t
figured it out yet.

Graham