No RTFM links within RT

RT Users
1

I just upgraded to RT 3.6.3 and then I downloaded RTFM 2.2.0RC4 and
installed it - RTFM had never been installed before. It installed
perfectly, no errors. Stopped and started the web server. Opened RT.
No RTFM links anywhere. Not in left navbar, not on tickets, nothing. I
do see that the database tables were created and
/opt/rt3/share/html/RTFM/ exists, but otherwise, no sign of RTFM.

Any idea what went wrong and how to make it right?

Thanks,
Fran

Fran Fabrizio
Senior Systems Analyst
Department of Computer and Information Sciences
University of Alabama at Birmingham

205.934.0653

2

Please ignore this message, user error. :slight_smile: Two installs of RT on same
machine. Doh.

Fran Fabrizio wrote:

I just upgraded to RT 3.6.3 and then I downloaded RTFM 2.2.0RC4 and
installed it - RTFM had never been installed before. It installed
perfectly, no errors. Stopped and started the web server. Opened RT.
No RTFM links anywhere. Not in left navbar, not on tickets, nothing. I
do see that the database tables were created and
/opt/rt3/share/html/RTFM/ exists, but otherwise, no sign of RTFM.

Any idea what went wrong and how to make it right?

Thanks,
Fran

Fran Fabrizio
Senior Systems Analyst
Department of Computer and Information Sciences
University of Alabama at Birmingham

205.934.0653