No permission to create tickets in the queue 'help'

Hi all,

I’ve created a queue called ‘help’ using the web interface but sending an
e-mail to the address yields the message:

No permission to create tickets in the queue 'help'.

francis a. vidal [bitstop network services] | http://www.dagupan.com
streaming media + web hosting | http://www.keystone.ph
v(02)330-2871,(02)330-2872; f(02)330-2873 | http://www.kuro.ph

|+ I’ve created a queue called ‘help’ using the web interface but sending an
|+ e-mail to the address yields the message:

You have not granted the proper permissions to the queue. Check the
docs out.

-darrin