============ RT_SiteConfig.pm =============
By default, RT doesn’t notify the person who performs an update, as they
already know what they’ve done. If you’d like to change this behaviour,
Set $NotifyActor to 1
Best regardsLe 28/04/2010 11:54, josé fernandez a écrit :
when a ticket is created via an email in RT, an email is sent
automatically, but if the user creates a ticket from the interface of
RT were not receiving email automatically and therefore we do not know
that a ticket has been created and I do not understand why.
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
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