How can I create a rule that does not send any status-change-emails for a special incoming e-mail address?
Eg:
domain-robot@company.com → no notice of receipt and no ticket-close-email
the clever hack is to create a user who has that email address as a username and no email address
Best,
Jesse
This message was sent from my Treo. Please accept my apologies for its brevity and for any typos.-----Original Message-----
From: =?iso-8859-1?Q?Uli_St=E4rk?= uli.staerk@globalways.net
Date: Friday, Jun 9, 2006 5:49 am
Subject: [rt-users] No confirmation for a new ticket
How can I create a rule that does not send any status-change-emails for a special incoming e-mail address?
Eg:
domain-robot@company.com → no notice of receipt and no ticket-close-email
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