No Autoreply for Some address

RT Users
1

Hello,

I did some searching in the Archives but didn’t find a good answer to this
question. In my system I am
restricting who can send in tickets via e-mail. So only certain address
can create new tickets. Some of these
are automated accounts that I would like to not send an auto reply to. Is
there anyway that I can not send an
auto reply to certain address while allowing others to get auto replys.

Thanks
Jason

Jason Alexander
Senior Security Analyst
CIO Office, The University of Iowa
300-28 University Services Building
jason-alexander@uiowa.edu / 319-335-6174

2

Jason Alexander wrote:

Is
there anyway that I can not send an
auto reply to certain address while allowing others to get auto replys.

http://www.fsck.com/pub/rt/contrib/2.0/AutoReplySquelch.tgz

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3

This was obviously written for the 2.0 version. I am using 3.0 Beta 2 and
I guess there are
enough changes that this doesn’t work. Anyone have something that works
with 3.0

Jason

At 03:09 PM 3/7/2003 +1000, Phil Homewood wrote:

4

This was obviously written for the 2.0 version. I am using 3.0 Beta 2 and
I guess there are
enough changes that this doesn’t work. Anyone have something that works
with 3.0

Not yet.

Rest assured that as I migrate my much modified RT2 system to RT3, I will
be sharing Scrips of equivilant functionality (some of the Scrips that I
wrote and use for RT2 don’t seem to be needed anymore in RT3, huzzah).

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B             Operations/Security

Note for the moment; always remember that ‘drop database’ and ‘create
database’ commands aren’t propagated through MySQL replication. This
tends to break everything else that is being replicated.