Hi ,
I’ve just installed RT and having trouble getting working if I enter a
username and password form the initial login screen I get the following error
RT version is 2.09
any helpful pointers gratefully accepted
Kind regards
Caroline
raw error:
error while executing /autohandler:
Can’t call method “SimpleQuery” on an undefined value at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 788.
HTML::Mason::Interp::ANON(‘Can’t call method “SimpleQuery” on an
undefined value at /usr/l…’) called at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 788
DBIx::SearchBuilder::Record::_LoadFromSQL(‘RT::CurrentUser=HASH(0x81fdc38)’,
‘SELECT * FROM Users WHERE Name = ?’, ‘root’) called at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 719
DBIx::SearchBuilder::Record::LoadByCols(‘RT::CurrentUser=HASH(0x81fdc38)’,
‘Name’, ‘root’) called at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm line 71
DBIx::SearchBuilder::Record::Cachable::LoadByCols(‘RT::CurrentUser=HASH(0x81f
dc38)’, ‘Name’, ‘root’) called at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 688
DBIx::SearchBuilder::Record::LoadByCol(‘RT::CurrentUser=HASH(0x81fdc38)’,
‘Name’, ‘root’) called at /rt/opt/lib/RT/CurrentUser.pm line 185
RT::CurrentUser::Load(‘RT::CurrentUser=HASH(0x81fdc38)’, ‘root’) called at
/rt/opt/WebRT/data/obj/autohandler line 43
HTML::Mason::Commands::ANON(‘pass’, ‘xxxxxx’, ‘user’, ‘root’) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8d09e50
)’, ‘pass’, 'xxxxxx, ‘user’, ‘root’) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/Request.pm line 653
eval {…} called at /usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/Request.pm
line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x81b896
8)’, ‘HASH(0x81fdd70)’, ‘HTML::Mason::Component::FileBased=HASH(0x8d09e50)’,
‘pass’, ‘xxxxxx’, ‘user’, ‘root’) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/Request.pm line 159
eval {…} called at /usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/Request.pm
line 159
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x81b896
8)’, ‘/index.html’, ‘pass’, 'xxxxxx, ‘user’, ‘root’) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH
(0x8ce2784)’, ‘Apache=SCALAR(0x8ce2574)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x81b8968)’, undef) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0
x8ce2784)’, ‘Apache=SCALAR(0x8ce2574)’) called at
/usr/lib/perl5/5.6.1/i386-linux/HTML/Mason/ApacheHandler.pm line 1037
HTML::Mason::ApacheHandler::handler(‘Apache=SCALAR(0x8ce2574)’) called at
/dev/null line 0
eval {…} called at /dev/null line 0