Newbie?

RT Users
1

I am trying to get RT up and running but following the instructions in
the README file I get the following error.

Line 24 of the database.pm is trying to log into MySql and the rest of
the errors are caused from this failure.

Any help with getting the user / pass setup correctly will be
appreciated.

MRF

[root@Redhat70 bin]# ./rtadmin queue -create que1
Mysql->connect(database=rt;host=localhost) failed: Can’t connect to
local MySQL server through socket ‘/var/lib/mysql/mysql.sock’ (111) at
/var/rt/lib/rt/database.pm line 24
[connectdb] Database connect failed: Can’t connect to local MySQL server
through socket ‘/var/lib/mysql/mysql.sock’ (111)
Compilation failed in require at /var/rt/lib/rt/database/admin.pm line
8.
Compilation failed in require at /var/rt/bin/rtmux.pl line 40.

2

Sounds like your MySQL server is not running.

/var/lib/mysql/mysql.sock is created by MySQL

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–I am trying to get RT up and running but following the instructions in
–the README file I get the following error.
–Line 24 of the database.pm is trying to log into MySql and the rest of
–the errors are caused from this failure.
–Any help with getting the user / pass setup correctly will be
–appreciated.
–MRF
–[root@Redhat70 bin]# ./rtadmin queue -create que1
–Mysql->connect(database=rt;host=localhost) failed: Can’t connect to
–local MySQL server through socket ‘/var/lib/mysql/mysql.sock’ (111) at
–/var/rt/lib/rt/database.pm line 24
–[connectdb] Database connect failed: Can’t connect to local MySQL server
–through socket ‘/var/lib/mysql/mysql.sock’ (111)
–Compilation failed in require at /var/rt/lib/rt/database/admin.pm line
–8.
–Compilation failed in require at /var/rt/bin/rtmux.pl line 40.
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