Apologies for the basic nature of this question -
Wiki’s disappeared and I need some help!
I’m on RT 3.2.2 and wish to change the Home Page to
display Due Date instead of Priority. I have achieved
this through a process of trial and error by editiing
a local copy of MyTickets, MyRequests…
The problem is that I want to apply a SQL function to
the column so that the date format is dd mm yy instead
of the default long format…something like …
select date_format(due, ‘%d %b %y’) from Tickets;
BUT - where do I apply this formatting?? Any help
would be greatly appreciated.
I also want to include a Custom Field on the same
panel. Seem to remember a WIKI article about that so
will wait for it to return unless someone wants to
post that to me too?
Thanks in advance
ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com