I’ve searched the archives, but I haven’t found the answer to this. Is
it possible to clone an existing user and/or group? We are looking to
use RT as a ticket processing system for our consulting group and I am
in the process of setting up each of our clients as a separate groups
and then adding in the allowed contacts in each group. It would save a
lot of time if I could clone an existing group (without users, but with
the rights structure), and then add one user to that group and clone it
and it’s rights, changing just the name/account/password information.
Has anybody else done something similar?
Mark A. Holm President
InfoArch, Inc. Cell: (503) 750-9741
7456 SW Baseline, PMB#123. Office: (503) 943-3202
Hillsboro, OR 97123 Fax: (503) 591-8584
http://www.infoarch.com <http://www.infoarch.com />