Newbie: mailgate and EX_TEMPFAIL

RT Users
1

OS: FreeBSD 4.8
RT: 3.0.3 install
perl 5.8
apache 1.3.27

okay I am trying to figure this out here. since mailgate is rejecting email
at the moment.

— snip —

shell# echo “Testing” | /usr/local/rt3/bin/rt-mailgate --debug --queue general
–action correspond --url http://blah.blah.com/
Connecting to http://blah.blah.com//REST/1.0/NoAuth/mail-gateway at
/usr/local/rt3/bin/rt-mailgate line 404, <> chunk 1.
An Error Occurred

301 Moved Permanently
This is /usr/local/rt3/bin/rt-mailgate exiting because of an undefined server
error at /usr/local/rt3/bin/rt-mailgate line 446, <> chunk 1.

— snip ----

this is a previous suggestion from the archives. I dont really know how to do
this recommendation but feel it applies to me. can somebody tell me how to do
this?

— snip —

What is needed is to have whatever http auth system you use pass through
requests for the NoAuth path the mailgate client calls. Just tell apache not
to require auth for that path.

— snip —

2

admin wrote:

okay I am trying to figure this out here. since mailgate is rejecting email
at the moment.

— snip —

shell# echo “Testing” | /usr/local/rt3/bin/rt-mailgate --debug --queue general
–action correspond --url http://blah.blah.com/
Connecting to http://blah.blah.com//REST/1.0/NoAuth/mail-gateway at
/usr/local/rt3/bin/rt-mailgate line 404, <> chunk 1.
An Error Occurred

301 Moved Permanently
This is /usr/local/rt3/bin/rt-mailgate exiting because of an undefined server
error at /usr/local/rt3/bin/rt-mailgate line 446, <> chunk 1.

— snip ----

note the HTTP response was “301 Moved Permanently” and not “401
Authorization required”. 401 is the problem I am seeing which is
referenced by the snippet below. In your case the web server is sending
back a “the website used to be here but isn’t now” message.

If you go directly to http://blah.blah.com//REST/1.0/NoAuth/mail-gateway
what happens?

3

admin wrote:

okay I am trying to figure this out here. since mailgate is rejecting email
at the moment.

— snip —

shell# echo “Testing” | /usr/local/rt3/bin/rt-mailgate --debug --queue general
–action correspond --url http://blah.blah.com/

thanks Sean,

everything is working fine now. I replaced http with https - like this:

“|/usr/local/rt3/bin/rt-mailgate --queue general --action corres
pond --url http://rt.enabled.com/”

with

“|/usr/local/rt3/bin/rt-mailgate --queue general --action corres
pond --url https://rt.enabled.com/”

and things work fine now. am I opening up any security issues here?

  • Noah