Greetings,
I am in the process of implementing RT at my work for our new help desk.
I got everything installed and running, and can login in as ‘root’, only
problem is that I can’t change root’s password from the ui. I get :
'Password: Permission Denied’
also from the admin guide it looks like there should be some user and
group tools and queue tools, I don’t see anything like that. Here is
what I am running :
rt-3.4.1
Apache version 1.3.29
postgresql 7.4.2
suse 9.0 enterprise