my rt is a rt3.8.7
I’ve a problem with a new status.
I’ve implement two new status
’certified’ and ‘not_certified’
Set(@ActiveStatus, qw(new open stalled));
Set(@InactiveStatus, qw(certified not_certified resolved closed rejected
I can change the status of a ticket to 'certified’
but not to ‘not_certified’.
Ticket 6073: Illegal value for Status
Any help is appreciated.