New site for the RT Wiki

RTIR
1

Hello RT Users,

Best Practical is moving the RT wiki to a new hosting site!

If you’ve used the RT community wiki over the years, you may have
noticed the ads have increased quite a bit on Wikia. To make sure RT
users have a productive environment to share their RT knowledge, we’re
moving to our own hosted wiki so you can focus just on reading about and
sharing RT knowledge.

We need your help to complete the cut-over.

The new wiki is now available here:

https://rt-wiki.bestpractical.com

We have copied over all of the great content from the current wiki and
now we’d like you to check the new site and confirm the content has been
copied correctly. Also, we’re unable to move the accounts, so we’d like
you to sign up for a new account and try editing some pages.

Our plan is to welcome feedback for the next 2 weeks and fix any issues
you discover. Assuming there are no major issues, on Wednesday, June 29,
we’re targeting a cut-over where we’ll make the new wiki the primary RT
wiki. Shortly after that, we’ll work on turning off the version on Wikia.

You can see current changes and issues, and add new ones, here:

https://rt-wiki.bestpractical.com/index.php?title=Wikia_Move

Or send email to us at feedback@bestpractical.com

We hope you like the new wiki site and as always, thanks for your help
and support for RT!

Best Practical
rt-announce mailing list
rt-announce@lists.bestpractical.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-announce

2

Hi Jim,
this is great news, since Wikia has become really unusable, even with AdBlock
turned on. Moreover, my employer just blocked Wikia because of the main focus
on gaming.

I spent an hour yesterday reformatting my articles for the new wiki (some
formatting had been lost). Now everything is good, but my articles are lacking
images.

I recovered the original images from Wikia, but apparently the new wiki is not
configured to allow image upload.

Are you going to fix this problem, or should we rely on an external image
repository?

Regards
CrisIl venerdì 17 giugno 2016 alle 12:58:56 CEST, Jim Brandt ha scritto:

Hello RT Users,

Best Practical is moving the RT wiki to a new hosting site!

If you’ve used the RT community wiki over the years, you may have
noticed the ads have increased quite a bit on Wikia. To make sure RT
users have a productive environment to share their RT knowledge, we’re
moving to our own hosted wiki so you can focus just on reading about and
sharing RT knowledge.

We need your help to complete the cut-over.

The new wiki is now available here:

https://rt-wiki.bestpractical.com

We have copied over all of the great content from the current wiki and
now we’d like you to check the new site and confirm the content has been
copied correctly. Also, we’re unable to move the accounts, so we’d like
you to sign up for a new account and try editing some pages.

Our plan is to welcome feedback for the next 2 weeks and fix any issues
you discover. Assuming there are no major issues, on Wednesday, June 29,
we’re targeting a cut-over where we’ll make the new wiki the primary RT
wiki. Shortly after that, we’ll work on turning off the version on Wikia.

You can see current changes and issues, and add new ones, here:

Wikia Move - Request Tracker Wiki

Or send email to us at feedback@bestpractical.com

We hope you like the new wiki site and as always, thanks for your help
and support for RT!

Best Practical

rt-announce mailing list
rt-announce@lists.bestpractical.com
rt-announce Info Page

RT 4.4 and RTIR Training Sessions https://bestpractical.com/training

  • Los Angeles - September, 2016
3

Hi Cris,

I enabled file uploads, so you can now upload images. Let me know if you
need a file format not allowed.

We also had a suggestion to add the syntax highlighting extension, so I
have installed that. You can see an example here:

https://rt-wiki.bestpractical.com/index.php?title=RT_Config

Thanks,
JimOn 6/21/16 4:32 AM, Guadagnino Cristiano wrote:

Hi Jim,
this is great news, since Wikia has become really unusable, even with AdBlock
turned on. Moreover, my employer just blocked Wikia because of the main focus
on gaming.

I spent an hour yesterday reformatting my articles for the new wiki (some
formatting had been lost). Now everything is good, but my articles are lacking
images.

I recovered the original images from Wikia, but apparently the new wiki is not
configured to allow image upload.

Are you going to fix this problem, or should we rely on an external image
repository?

Regards
Cris

Il venerd� 17 giugno 2016 alle 12:58:56 CEST, Jim Brandt ha scritto:

Hello RT Users,

Best Practical is moving the RT wiki to a new hosting site!

If you’ve used the RT community wiki over the years, you may have
noticed the ads have increased quite a bit on Wikia. To make sure RT
users have a productive environment to share their RT knowledge, we’re
moving to our own hosted wiki so you can focus just on reading about and
sharing RT knowledge.

We need your help to complete the cut-over.

The new wiki is now available here:

https://rt-wiki.bestpractical.com

We have copied over all of the great content from the current wiki and
now we’d like you to check the new site and confirm the content has been
copied correctly. Also, we’re unable to move the accounts, so we’d like
you to sign up for a new account and try editing some pages.

Our plan is to welcome feedback for the next 2 weeks and fix any issues
you discover. Assuming there are no major issues, on Wednesday, June 29,
we’re targeting a cut-over where we’ll make the new wiki the primary RT
wiki. Shortly after that, we’ll work on turning off the version on Wikia.

You can see current changes and issues, and add new ones, here:

Wikia Move - Request Tracker Wiki

Or send email to us at feedback@bestpractical.com

We hope you like the new wiki site and as always, thanks for your help
and support for RT!

Best Practical

rt-announce mailing list
rt-announce@lists.bestpractical.com
rt-announce Info Page

RT 4.4 and RTIR Training Sessions https://bestpractical.com/training

  • Los Angeles - September, 2016