Is there a way to display if a ticket has been modified since the last time
I viewed it?
-j
Is there a way to display if a ticket has been modified since the last time
I viewed it?
-j
Is there a way to display if a ticket has been modified since the last time
I viewed it?
RT only records modification times, and not viewing times. I’m not sure
if recording viewing times would be a Good Thing™.
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations
True. I used to use a system that had a flag that got updated whenever the
ticket was modified, and then you could clear that flag. It allowed you to
look at the inbox and see what had changed.
-j
Previously, Bruce Campbell (bruce_campbell@ripe.net) wrote:> On Fri, 1 Feb 2002, Jon Anhold wrote:
Is there a way to display if a ticket has been modified since the last time
I viewed it?RT only records modification times, and not viewing times. I’m not sure
if recording viewing times would be a Good Thing™.–
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations