New RT2 to RT3 converter release

I’m happy to announce a new release of our RT2 to RT3 conversion tool.
This work was sponsored by DESY and we’re grateful for their support
in updating this
tool to work with RT 3.6 and adding new features.

Important features in the new release:

  • now works against 3.6
  • ability to merge an older RT2 instance into an existing RT3
  • custom hooks for massaging data during the RT3 import
  • fix bugs importing Custom Fields with non-ascii characters
  • remove dependancy on DBIx::SearchBuilder internals
  • fix a slew of other bugs

This tool is now available on CPAN in the RT::Extension::RT2toRT3
package available here

Kevin Falcone
Best Practical Solutions, LLC

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