New RT Install Giving me Fits

RT Users
1

Hey guys,

I got RT and all of it’s dependent Perl modules installed just fine,
setup in Apache just fine (I think), and everything else the
documentation told me to do. What’s going on is, I can login, but as
soon as I navigate to a different part of RT, it asks me to login
again, every time. My browser is set to allow all cookies, so I don’t
think it’s a cookie issue. If it makes a difference, I’m running
Apache and MySQL on two separate servers, but I’ve modified the
configuration files to reflect that. Has anyone ran into this issue
before, or know how I can solve it?

Please advise, and thank you in advance :slight_smile:

Regards,
Bryce Porter
ShellShark Networks
Owner
ShellShark Networks
151 Shadoway Dr.
East Peoria, IL 61611

p. 309.698.5584 x103
f. 425.606.3294
e. bryce@shellshark.net
w. www.shellshark.net

2

http://lists.bestpractical.com/pipermail/rt-users/2006-July/040551.html

Mathew Snyder

Bryce Porter wrote:

3

This is a silly work-around, but definitely not a fix. Should I
simply downgrade to fix the issue? I’m not in a position to tell all
of my users to do 10 steps just to break out of the loop.

Regards,
Bryce Porter
ShellShark Networks
Owner
ShellShark Networks
151 Shadoway Dr.
East Peoria, IL 61611

p. 309.698.5584 x103
f. 425.606.3294
e. bryce@shellshark.net
w. www.shellshark.netOn Jul 21, 2006, at 5:29 PM, Mathew wrote:

The rt-users July 2006 Archive by thread
040551.html

Mathew Snyder

Bryce Porter wrote:

Hey guys,
I got RT and all of it’s dependent Perl modules installed just
fine, setup in Apache just fine (I think), and everything else the
documentation told me to do. What’s going on is, I can login, but
as soon as I navigate to a different part of RT, it asks me to
login again, every time. My browser is set to allow all cookies,
so I don’t think it’s a cookie issue. If it makes a difference,
I’m running Apache and MySQL on two separate servers, but I’ve
modified the configuration files to reflect that. Has anyone ran
into this issue before, or know how I can solve it?
Please advise, and thank you in advance :slight_smile:
Regards,
Bryce Porter
ShellShark Networks* *
Owner
ShellShark Networks
151 Shadoway Dr.
East Peoria, IL 61611
*
*
p. 309.698.5584 x103
f. ** 425.606.3294 e. bryce@shellshark.net
mailto:bryce@shellshark.net
w.* *www.shellshark.net http://www.shellshark.net/

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4

This is a silly work-around, but definitely not a fix. Should I
simply downgrade to fix the issue? I’m not in a position to tell all
of my users to do 10 steps just to break out of the loop.

Can you try 3.6.1rc1?