I did not get a response back to my last post regarding email
configuration options, but I will try again with another question.
We are using RT in a NOC and want to know if there is a way to program
extra ‘columns’ into the main queue screen.
What I actually want to do is put a column for Outage Notification and Ins
Notification. So we don’t have to put that into the many comments and it
can be seen clearly.
Hey, how many people are on this list?