New Issue

RT Users
1

I’ve resolved the web page error that I was previously experiencing by using the Apache::Cookie vs CGI::Cookie as described in a previous message…

I however am now having an issue with the mailer gateway… using sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc /home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd /usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd /usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at /home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at /home/rt2/lib/RT/Interface/Email.pm line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

2

Taht looks like rt-mailgate has lost it’s setgid bit. or perhaps sendmail clobbers it.On Fri, Jun 29, 2001 at 05:45:34PM -0400, Derek Buttineau wrote:

I’ve resolved the web page error that I was previously experiencing by using the Apache::Cookie vs CGI::Cookie as described in a previous message…

I however am now having an issue with the mailer gateway… using sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc /home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd /usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd /usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at /home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at /home/rt2/lib/RT/Interface/Email.pm line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

T'waS br|ll1G 4|||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb@1 1|| 7#E //A83
all |/|1|/|53Y W3R3 d4 60r0GR0V3s @|||> |>4 M0MES wr47H oUTGR4b3.

3

It may be that sendmail is clobbering it, I have the file permissions set
with a setgid bit on it…

-rwxr-sr-x 1 root rt 15789 Jun 29 15:38 rt-mailgate

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet ServicesFrom: “Jesse” jesse@fsck.com
To: “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Friday, June 29, 2001 6:03 PM
Subject: Re: [rt-users] New Issue

Taht looks like rt-mailgate has lost it’s setgid bit. or perhaps sendmail
clobbers it.

I’ve resolved the web page error that I was previously experiencing by
using the Apache::Cookie vs CGI::Cookie as described in a previous message…

I however am now having an issue with the mailer gateway… using
sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the
config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc
/home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd
/usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at
/home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at /home/rt2/lib/RT/Interface/Email.pm
line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action
correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

T'waS br|ll1G 4|||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb@1 1|| 7#E
//A83
all |/|1|/|53Y W3R3 d4 60r0GR0V3s @|||> |>4 M0MES wr47H oUTGR4b3.

4

Well does indeed look like sendmail is removing the setgid…

I set config.pm to be readable by other and it allowed the message to hit
the program.

DerekFrom: “Jesse” jesse@fsck.com
To: “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Friday, June 29, 2001 6:03 PM
Subject: Re: [rt-users] New Issue

Taht looks like rt-mailgate has lost it’s setgid bit. or perhaps sendmail
clobbers it.

I’ve resolved the web page error that I was previously experiencing by
using the Apache::Cookie vs CGI::Cookie as described in a previous message…

I however am now having an issue with the mailer gateway… using
sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the
config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc
/home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd
/usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at
/home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at /home/rt2/lib/RT/Interface/Email.pm
line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action
correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

T'waS br|ll1G 4|||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb@1 1|| 7#E
//A83
all |/|1|/|53Y W3R3 d4 60r0GR0V3s @|||> |>4 M0MES wr47H oUTGR4b3.

5

Found a way to leave the config.pm file unreadable but still have it run…

I set the group on the config.pm and the rt-mailgate to be group daemon
which is the group that sendmail runs as and it seems to work as intended.

DerekFrom: “Derek Buttineau” derek@csolve.net
To: “Jesse” jesse@fsck.com; “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Monday, July 02, 2001 10:46 AM
Subject: Re: [rt-users] New Issue

Well does indeed look like sendmail is removing the setgid…

I set config.pm to be readable by other and it allowed the message to hit
the program.

Derek

----- Original Message -----
From: “Jesse” jesse@fsck.com
To: “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Friday, June 29, 2001 6:03 PM
Subject: Re: [rt-users] New Issue

Taht looks like rt-mailgate has lost it’s setgid bit. or perhaps
sendmail
clobbers it.

I’ve resolved the web page error that I was previously experiencing by
using the Apache::Cookie vs CGI::Cookie as described in a previous
message…

I however am now having an issue with the mailer gateway… using
sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the
config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc
/home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd
/usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at
/home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at
/home/rt2/lib/RT/Interface/Email.pm
line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line

554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action
correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

T'waS br|ll1G 4|||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb@1 1|| 7#E
//A83
all |/|1|/|53Y W3R3 d4 60r0GR0V3s @|||> |>4 M0MES wr47H oUTGR4b3.

6

That will work. sort of. It opens up the rather nasty security
hole that anything in group daemon has access to your RT database password.On Mon, Jul 02, 2001 at 03:24:06PM -0400, Derek Buttineau wrote:

Found a way to leave the config.pm file unreadable but still have it run…

I set the group on the config.pm and the rt-mailgate to be group daemon
which is the group that sendmail runs as and it seems to work as intended.

Derek

----- Original Message -----
From: “Derek Buttineau” derek@csolve.net
To: “Jesse” jesse@fsck.com; “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Monday, July 02, 2001 10:46 AM
Subject: Re: [rt-users] New Issue

Well does indeed look like sendmail is removing the setgid…

I set config.pm to be readable by other and it allowed the message to hit
the program.

Derek

----- Original Message -----
From: “Jesse” jesse@fsck.com
To: “Derek Buttineau” derek.buttineau@csolve.net
Cc: rt-users@lists.fsck.com
Sent: Friday, June 29, 2001 6:03 PM
Subject: Re: [rt-users] New Issue

Taht looks like rt-mailgate has lost it’s setgid bit. or perhaps
sendmail
clobbers it.

On Fri, Jun 29, 2001 at 05:45:34PM -0400, Derek Buttineau wrote:

I’ve resolved the web page error that I was previously experiencing by
using the Apache::Cookie vs CGI::Cookie as described in a previous
message…

I however am now having an issue with the mailer gateway… using
sendmail 8.11.3 (standard on freebsd 4.3), it doesn’t seem to find the
config.pm and ends up with this message:

----- The following addresses had permanent fatal errors -----
“|/home/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 2)
(expanded from: rt)

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/rt2/etc
/home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd
/usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at
/home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed–compilation aborted at
/home/rt2/lib/RT/Interface/Email.pm
line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed–compilation aborted at /home/rt2/bin/rt-mailgate line

554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action
correspond”… unknown mailer error 2

Any notions?

Thanks,

Regards,

Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

T'waS br|ll1G 4|||> 7#e sl1T#Y T0v3s D1|> gYR3 4nd Gimb@1 1|| 7#E
//A83
all |/|1|/|53Y W3R3 d4 60r0GR0V3s @|||> |>4 M0MES wr47H oUTGR4b3.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as
easy as herding cats…" – Andy Tanenbaum on the linux development model, 1992

7

“DB” == Derek Buttineau derek@csolve.net writes:

DB> It may be that sendmail is clobbering it, I have the file permissions set
DB> with a setgid bit on it…

DB> -rwxr-sr-x 1 root rt 15789 Jun 29 15:38 rt-mailgate

Yes, but it is a perl program, so suidperl needs to do the setgid for
you. Is your suidperl properly configured?