Below is a message that I posted to rt-users a couple of days ago with no
response. I have since setup rt 3.0.3 on a RedHat 9 box and have
discovered the same issues. Has anyone recently tried a clean install with
a similar setup?
I have setup rt 3.0.3 on a clean installation of RedHat 7.3. I am using
PostgreSQL 7.3.3, Perl 5.8.0, apache 1.3.27 and mod_perl 1.27 I have all
the latest modules updated via CPAN.
It seems that no combination of username and password (not even ‘root’ and
’password’ ) allows me to log into the RT system. Instead of providing an
error message it just returns me to the login screen. I turned on SQL
statement logging in PostgreSQL and it seems that the DBIx::SearchBuilder
is building queries without dereferencing the RT::user hash. In
an attempt to solve the issue I have downgraded various parts of the
system to no avail.
Has anyone else run into a situation like this and if so … what was the
solution? Any help you can provide is much appreciated.
|| D. Hageman email@example.com ||
|| Information Specialist 1010C Learned Hall ||
|| Phone: 785.864.3923 ||