New install problem... (fwd)


#1

I am having trouble getting rt to accept incoming mail to the alias I have
setup… Any suggestions? Check below for details…

I have an alias on a mailserver that forwards to the rt servers. Everytime
it bounces with an error that looks like the rt server refuses the
connection…

-<0>-
dale ryon wilhelm
senior unix system administrator
www.myprimetime.com

UNIX ‘IS’ user friendly - it’s just selective about who its friends are…Date: Tue, 15 Aug 2000 21:23:40 -0400
From: Jesse jesse@fsck.com
To: Dale Wilhelm dwilhelm@myprimetime.com
Subject: Re: new install problem…

What MTA? I’d suggest you try rt-users@fsck.com


#2

nope… I changed the alias to root@machine.domain.com and root mail is
working fine… could it be something wrong with the config for rt? What
variable is used to set the mail address? Does there need to be a specific
user account on the machine? Could this be an exim-to-rt issue?

-<0>-
dale ryon wilhelm
senior unix system administrator
www.myprimetime.com

UNIX ‘IS’ user friendly - it’s just selective about who its friends are…On Wed, 16 Aug 2000, Jonathan Detert wrote:

just a suggestion:

I’m guessing the problem has to do with your mail delivery mechanism.
To test, do this:
on your rt serving host, change the alias to something simple (e.g.
forward to root or something) so as to take rt out of the equation.

Then try sending email to the same address and see if it arrives. I’m
betting that it doesn’t arrive, and that you get the same error, which
would indicate the problem is not with rt, but your mail system.

I am having trouble getting rt to accept incoming mail to the alias I have
setup… Any suggestions? Check below for details…

I have an alias on a mailserver that forwards to the rt servers. Everytime
it bounces with an error that looks like the rt server refuses the
connection…

-<0>-
dale ryon wilhelm
senior unix system administrator
www.myprimetime.com

UNIX ‘IS’ user friendly - it’s just selective about who its friends are…

---------- Forwarded message ----------
Date: Tue, 15 Aug 2000 21:23:40 -0400
From: Jesse jesse@fsck.com
To: Dale Wilhelm dwilhelm@myprimetime.com
Subject: Re: new install problem…

What MTA? I’d suggest you try rt-users@fsck.com

On Tue, Aug 15, 2000 at 04:25:12PM -0700, Dale Wilhelm wrote:

Hello Jesse…

I am having trouble with rt in regards to mail access… It seems that the
box does not know about the mail alias that I am using… Here is a copy
of the header:


This message was created automatically by mail delivery software.

A message that you sent could not be delivered to all of its
recipients. The
following address(es) failed:

mpt-help@hydrogen.myprimetime.com:
unknown local-part “mpt-help” in domain “hydrogen.myprimetime.com

------ This is a copy of the message, including all the headers. ------

Return-path: dwilhelm@myprimetime.com
Received: from dwilhelm (helo=localhost)
by mail.myprimetime.com with local-esmtp (Exim 3.03 #1)
id 13OpzK-000780-00
for mpt-help@myprimetime.com; Tue, 15 Aug 2000 16:19:18 -0700
Date: Tue, 15 Aug 2000 16:19:18 -0700 (PDT)
From: Dale Wilhelm dwilhelm@myprimetime.com
To: mpt-help@myprimetime.com
Subject: test #1

-<0>-
dale ryon wilhelm
senior unix system administrator
www.myprimetime.com

UNIX ‘IS’ user friendly - it’s just selective about who its friends are…


jesse reed vincent — root@eruditorum.orgjesse@fsck.com
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“If IBM wanted to make clones, we could make them cheaper and faster than
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Happy Landings,

Jon Detert
Unix System Administrator, Milwaukee School of Engineering
1025 N. Broadway, Milwaukee, Wisconsin 53202