New install of RT 3.8.0 - Another Logo Issue

When I attempt to access the logo directly at
http://localhost/rt/NoAuth/images/bplogo.gif, I get this error:
Can’t locate object method “header_out” via package
"Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53.

Line 53 it is refering to:
$r->header_out( Status => ‘404 File not found’ );

Mind you, this is a brand new OS installation, installed from
source, perl modules installed, etc. If I add PerlModule
Apache2::compat into my apache2 config, it actually displays a
"proper" 404, but is

Here’s my /etc/apache2/sites-available - my daft powers of Google-Fu
point me in this direction.

NameVirtualHost *
<VirtualHost *>

ServerName localhost

DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8

# optional apache logs for RT
# ErrorLog /opt/rt3/var/log/apache.error
# TransferLog /opt/rt3/var/log/apache.access

#PerlModule Apache::DBI
#PerlModule Apache2::compat
PerlRequire /opt/rt3/bin/webmux.pl

<Location /NoAuth/images>
    SetHandler default
</Location>
<Location />
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>

Thanks,
Wayne

I’m having the same issue. I get that error when I try to go to
http://www.mywebaddress.com/rt/install/index.htm When I go to
www.mywebaddress.com/rt I get the “You’re almost there” message telling me I
need to configure my server to use mod_perl, fastcgi, etc…

this thing is giving me a headache…

Wayne Richardson wrote:

When I attempt to access the logo directly at
http://localhost/rt/NoAuth/images/bplogo.gif, I get this error:
Can’t locate object method “header_out” via package
"Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53.

Line 53 it is refering to:
$r->header_out( Status => ‘404 File not found’ );

Mind you, this is a brand new OS installation, installed from
source, perl modules installed, etc. If I add PerlModule
Apache2::compat into my apache2 config, it actually displays a
"proper" 404, but is

View this message in context: http://www.nabble.com/New-install-of-RT-3.8.0---Another-Logo-Issue-tp18461111p18486616.html

I’m having a similar issue. I get the same exact error, after upgrading to
3.8.0 from 3.6.2. But, in my situation it comes up when I click the
Statistics link. I don’t see anything of use in rt.log, or Apache2’s
error_log.

Anyone have ideas here? I searched the archives as well as the wiki and
didn’t see anything related. Any help would be appreciated.

Thanks,

GregOn Wed, Jul 16, 2008 at 5:43 AM, brokenshadows brokenshadows@gmail.comwrote:

I’m having the same issue. I get that error when I try to go to
http://www.mywebaddress.com/rt/install/index.htm When I go to
www.mywebaddress.com/rt I get the “You’re almost there” message telling me
I
need to configure my server to use mod_perl, fastcgi, etc…

this thing is giving me a headache…

Wayne Richardson wrote:

When I attempt to access the logo directly at
http://localhost/rt/NoAuth/images/bplogo.gif, I get this error:
Can’t locate object method “header_out” via package
"Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53.

Line 53 it is refering to:
$r->header_out( Status => ‘404 File not found’ );

Mind you, this is a brand new OS installation, installed from
source, perl modules installed, etc. If I add PerlModule
Apache2::compat into my apache2 config, it actually displays a
"proper" 404, but is


View this message in context:
http://www.nabble.com/New-install-of-RT-3.8.0---Another-Logo-Issue-tp18461111p18486616.html
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I guess I didn’t search hard enough (well, specifically I did not search
rt-devel). Here’s the solution to the problem:

http://lists.bestpractical.com/pipermail/rt-devel/2008-July/009967.html

Changed “header_out” to “headers_out->add” in /opt/rt3/share/html/dhandler
and that problem went away.

GregOn Tue, Jul 29, 2008 at 2:17 PM, Greg Petras gpetme@gmail.com wrote:

I’m having a similar issue. I get the same exact error, after upgrading to
3.8.0 from 3.6.2. But, in my situation it comes up when I click the
Statistics link. I don’t see anything of use in rt.log, or Apache2’s
error_log.

Anyone have ideas here? I searched the archives as well as the wiki and
didn’t see anything related. Any help would be appreciated.

Thanks,

Greg

On Wed, Jul 16, 2008 at 5:43 AM, brokenshadows brokenshadows@gmail.comwrote:

I’m having the same issue. I get that error when I try to go to
http://www.mywebaddress.com/rt/install/index.htm When I go to
www.mywebaddress.com/rt I get the “You’re almost there” message telling
me I
need to configure my server to use mod_perl, fastcgi, etc…

this thing is giving me a headache…

Wayne Richardson wrote:

When I attempt to access the logo directly at
http://localhost/rt/NoAuth/images/bplogo.gif, I get this error:
Can’t locate object method “header_out” via package
"Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53.

Line 53 it is refering to:
$r->header_out( Status => ‘404 File not found’ );

Mind you, this is a brand new OS installation, installed from
source, perl modules installed, etc. If I add PerlModule
Apache2::compat into my apache2 config, it actually displays a
"proper" 404, but is


View this message in context:
http://www.nabble.com/New-install-of-RT-3.8.0---Another-Logo-Issue-tp18461111p18486616.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com