New display types for select-value custom fields: dropdown, radio list, and checklist

RT Users
1

I recently upgraded from RT 3.8.8 to RT 4.02. I’d like to use one of the new custom fields, “radio list” but I can’t find it or any of the new field types listed (dropdown, radio list, checklist -although I do see the new date and IP address fields). Did something not get upgraded correctly or am I just missing it somewhere? --Thanks.

2

I recently upgraded from RT 3.8.8 to RT 4.02. I’d like to use one of
the new custom fields, “radio list” but I can’t find it or any of the
new field types listed (dropdown, radio list, checklist -although I do
see the new date and IP address fields). Did something not get
upgraded correctly or am I just missing it somewhere?

After you create the CF as select one value, you’ll get an extra
dropdown of Render Type to choose from. List should show up as radio
list for select ones and checkboxes for select many.

-kevin

3

I recently upgraded from RT 3.8.8 to RT 4.02. I’d like to use one of
the new custom fields, “radio list” but I can’t find it or any of the
new field types listed (dropdown, radio list, checklist -although I do
see the new date and IP address fields). Did something not get
upgraded correctly or am I just missing it somewhere?
After you create the CF as select one value, you’ll get an extra
dropdown of Render Type to choose from. List should show up as radio
list for select ones and checkboxes for select many.

-kevin

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    Sorry to breath life into this dead thread but I am having issues with
    Radio / Check lists.

I have the following CF configured and it disables as a Multi Select Box.

Displays as

What am i doing wrong here?

4

Sorry to breath life into this dead thread but I am having issues with
Radio / Check lists.

I have the following CF configured and it disables as a Multi Select Box.

Can you save the HTML from the CF modify page and send it to us?

What are the results of the following SQL query:

select * from CustomFields where Name='Accessories';

Have you looked in your RT logs?

Thomas

5

I recently upgraded from RT 3.8.8 to RT 4.02. I’d like to use one of
the new custom fields, “radio list” but I can’t find it or any of the
new field types listed (dropdown, radio list, checklist -although I do
see the new date and IP address fields). Did something not get
upgraded correctly or am I just missing it somewhere?
After you create the CF as select one value, you’ll get an extra
dropdown of Render Type to choose from. List should show up as radio
list for select ones and checkboxes for select many.
Sorry to breath life into this dead thread but I am having issues
with Radio / Check lists.

I have the following CF configured and it disables as a Multi Select Box.

Displays as

What am i doing wrong here?

Do you have any extensions or customizations installed?
Your example displays as checkboxes locally on 4.0.4.

-kevin

6

Sorry to breath life into this dead thread but I am having issues with
Radio / Check lists.

I have the following CF configured and it disables as a Multi Select Box.
Can you save the HTML from the CF modify page and send it to us?

What are the results of the following SQL query:

 select * from CustomFields where Name='Accessories';

Have you looked in your RT logs?

Thomas

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5& 6, 2012
    Sorry for raising the red flag :frowning:

Somehow a 3.8.8 customized version of EditCustomFieldSelect found its
way into /opt/rt4/local/html/Elements

Removed that file and merged the 3.8.8 changes into the 4.0.4 file and
all is good.

Again, sorry to raise the red flag

-Ron