Hi RT Users/Admins
I have upgraded my RT from 3.6.5 to 3.8.1 after reading UPGRADING.mysql and
other relevant documents. it seems working fine now.
but i am facing one problem. when i create new Queue and assign its
user/group rights to users/groups it is not visible to that particular
users/groups in “New Ticket in” Drop Down, dont know why.
can some one guide me as i am suffering from disaster.
Rana Tanveer +923224194457