Hello,
i need to read the ticket content in my script.
If i have a ticket, is there a way to read the content,
an put it into a var?
my $ticketContent = $self->TicketObj-> …some code to get the content…
Tanks,
Best Regards
Hello,
i need to read the ticket content in my script.
If i have a ticket, is there a way to read the content,
an put it into a var?
my $ticketContent = $self->TicketObj-> …some code to get the content…
Tanks,
Best Regards
i need to read the ticket content in my script.
If i have a ticket, is there a way to read the content,
an put it into a var?my $ticketContent = $self->TicketObj-> …some code to get the content…
The “content” is a rather vague term in fact.
The process of gathering full history of a ticket is described in
AddTicketHistoryToMail - Request Tracker Wiki