Need to Merge Users; can't install extension

RT Users
1

Hello all,

I need to merge a few users.  The "Extensions" page of the wiki says

that RT::Extension::MergeUsers adds a “Merge Users” box to the User
Administration page, which sounds like what I need.

I've never installed an extension before.  That module has no

installation instructions (in fact, its POD seems b0rked). I tried to
install it via CPAN.pm, but the test suite failed with “Can’t locate
RT/Test.pm in @INC”. I tried to install RT::Test, but CPAN.pm said, “No
objects found of any type for argument RT::Test”.

How should I install this extension?  Thanks in advance.

Eric J. Roode
Senior Enterprise Developer
Barrack, Rodos & Bacine
(215) 963-0600

2

I also need doc about that extention, how it works, for exemple, if I
keep two users, who have both access to the same tickets, if those users
can stay “unprivileged”… If you find some documentation, please share it !

thanks
Laetib

Roode, Eric a �crit :

3

Hello all,

   I need to merge a few users.  The "Extensions" page of the wiki says that

RT::Extension::MergeUsers adds a “Merge Users” box to the User Administration page, which
sounds like what I need.

   I've never installed an extension before.  That module has no installation instructions

(in fact, its POD seems b0rked). I tried to install it via CPAN.pm, but the test suite failed
with “Can’t locate RT/Test.pm in @INC”. I tried to install RT::Test, but CPAN.pm said, “No
objects found of any type for argument RT::Test”.

   How should I install this extension?  Thanks in advance.

http://cpansearch.perl.org/src/FALCONE/RT-Extension-MergeUsers-0.03/README

That has installation instructions

If you’re using a non-3.8 RT you may actually just want to install
0.02 since 0.03 has a bunch of 3.8 specific fixes (as documented in
Changes)

You may find that RT extensions that have tests are more easily
installed by hand instead of using the CPAN shell.

-kevin

4

[…]

   How should I install this extension?  Thanks in advance.

http://cpansearch.perl.org/src/FALCONE/RT-Extension-MergeUsers-0.03/READ
ME

That has installation instructions

If you’re using a non-3.8 RT you may actually just want to install
0.02 since 0.03 has a bunch of 3.8 specific fixes (as documented in
Changes)

You may find that RT extensions that have tests are more easily
installed by hand instead of using the CPAN shell.

Okay, I did that, and restarted apache, but never saw any change
to the User Administration pages.

However, installing the module did install a script, rt-mergeusers,
in the rt3 bin directory, and I successfully used that to merge
the users.

Thank you!