I’ve been to the wiki and did some googling but no joy. Most likely my
inexperience with both.
I’m trying to run a query in RT that will give me all “open” tickets that
are due within the next 30 days. Simple enough, but I can’t seem to get the
syntax right. I have:
( Status != ‘resolved’ AND Status != ‘rejected’ ) AND Due < (today + 30
days). I’ve tried variations of ‘Today’ and no joy.