I am working my way through the RT installation process and I have run into
a problem. I hope somebody out there can help.
I am installing rt 3 on a FreeBSD 4.7 server.
I am on the second part of step 5.1 in the draft manual. Everything up to
that point seems to have gone well.
The first part “make install” seems to have worked. I get the following
"Congratulations. RT has been installed. "
Next, I am supposed to “make initialize-database”. When I do I get the
gi0gei /usr/src/rt-3-0-1# make initialize-database
/usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba root
In order to create a new database and grant RT access to that database,
this script needs to connect to your mysql instance on localhost as root.
Please specify that user’s database password below. If the user has no
password, just press return.
Password: Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
schema sucessfully inserted
Now inserting database ACLs
Now inserting RT core system objects
Connect Failed Client does not support authentication protocol requested by
server. Consider upgrading MySQL client
at //opt/rt3/sbin/rt-setup-database line 284
*** Error code 255
note: I just hit return when prompted for the password.
I reinstalled the mySQL 4.1 client from the FreeBSD Ports collection. Just
to make sure I had the latest version.
Can anybody help?
Thanks so much
g e i s t i n t e r a c t i v e
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