I am trying to run a report that will give the total number of tickets in a
given queue that are ‘stalled’ and that have a specific keyword assigned to
I have the following two queries
SELECT COUNT(*) FROM ObjectKeywords WHERE Keyword=‘18’;
SELECT COUNT(*) FROM Tickets WHERE Queue=‘16’ AND Status=‘Stalled’;
My task is to combine these two queries so that the result is that I can
count the number of Tickets in Queue=‘16’ which are Stalled and have the
Keyword=‘18’ assigned to them.
Any help will be greatly appreciated.
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