MyRequest display’s “10 newest unowned tickets”. Which is useful, but
how do I display the tickets that I requested?
By default I can see tickets that I own and tickets that are unowned,
but I can’t see tickets that I created without creating a query.
Seems to me MyRequest is kinda mis-named.
Is there a way to create a a different display for my IT Staff and the
general users? For example I want my IT Staff to see MyTickets and
MyRequest, but I don’t want my users seeing MyTickets and MyRequest.
I’d prefer to allow them to just see the tickets they created.