My RT still didn't create a ticket via an e-mail

Hi, folks.

Below is my mail.log (on the RT server) and I’d like to know what that
/Command output/ means.

Jan 22 12:00:38 rtracker postfix/smtpd[7248]: connect from[]
Jan 22 12:00:39 rtracker postfix/smtpd[7248]: 056CA24FD6:[]
Jan 22 12:00:39 rtracker postfix/cleanup[7251]: 056CA24FD6:
Jan 22 12:00:39 rtracker postfix/qmgr[6355]: 056CA24FD6:, size=771, nrcpt=1 (queue active)
Jan 22 12:00:39 rtracker postfix/local[7252]: 056CA24FD6:, relay=local, delay=0.28,
delays=0.03/0.02/0/0.24, dsn=4.3.0, status=deferred (temporary failure.
Command output: An Error Occurred ================= 403 Forbidden )
Jan 22 12:01:39 rtracker postfix/smtpd[7248]: disconnect from[]

And below is my aliases file, from my RT server: “|/usr/bin/rt-mailgate --queue general
–action correspond --url

Thank you all a lot.

Wagner Pereira

PoP-SP/RNP - Ponto de Presen�a da RNP em S�o Paulo
CCE/USP - Centro de Computa��o Eletr�nica da Universidade de S�o Paulo
Tel. (11) 3091-8901