I’m trying to get RT-3.4.4 installed on Mac OS X server using the
built in Apache Server, the supplied Perl, and Postfix email. I think
I’m making progress but I’ve hit two things that confuse me, so I’m
humbly asking for help diagnosing them. Since the system is
preconfigured to host multiple site, I just enable my support site
briefly and use apachectl to produce the error messages, which as you
can see below, it does. Is this a configuration setting - where I
somehow need to get my RT_SiteConfig file into my path - or is this a
major problem.
Also when I try to test my setup by simply sending mail I wound up
with “Dec 13 10:29:33 secretariat postfix/local[21128]: D7066215CFC3:
to=rt@secretariat.saratoga.lib.ny.us, relay=local, delay=2,
status=deferred (temporary failure. Command output: An Error Occurred
================= 302 Found )” Is this a mail setup problem. I’m
very new to postscript and have a long way to go before my mail is
set up right, with or without RT.
secretariat:~/Downloads/rt-3.4.4 josh$ sudo -u www apachectl configtest
Processing config directory: /etc/httpd/sites/*.conf
[all the other sites’ stuff removed.]
[Tue Dec 13 10:25:50 2005] [error] Can’t locate /opt/rt3/etc/
RT_SiteConfig.pm in
@INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /sw/lib/
perl5/5.8.6/darwin
-thread-multi-2level /sw/lib/perl5/5.8.6 /sw/lib/perl5 /sw/lib/perl5/
darwin /Sys
tem/Library/Perl/5.8.6/darwin-thread-multi-2level /System/Library/
Perl/5.8.6 /Li
brary/Perl/5.8.6/darwin-thread-multi-2level /Library/Perl/5.8.6 /
Library/Perl /N
etwork/Library/Perl/5.8.6/darwin-thread-multi-2level /Network/Library/
Perl/5.8.6
/Network/Library/Perl /System/Library/Perl/Extras/5.8.6/darwin-thread-
multi-2le
vel /System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1/darwin-
thread-multi-2l
evel /Library/Perl/5.8.1 . /usr/ /usr/lib/perl) at /opt/rt3/lib/RT.pm
line 131.
nBEGIN failed–compilation aborted at /opt/rt3/bin/webmux.pl line 76.
\nCompilati
on failed in require at (eval 6) line 1.\n
Syntax error on line 9 of /etc/httpd/sites/
0008_208.20.128.196_80_support.sspl.o
rg.conf:
Can’t locate /opt/rt3/etc/RT_SiteConfig.pm in @INC (@INC contains: /
opt/rt3/loca
l/lib /opt/rt3/lib /sw/lib/perl5/5.8.6/darwin-thread-multi-2level /sw/
lib/perl5/
5.8.6 /sw/lib/perl5 /sw/lib/perl5/darwin /System/Library/Perl/5.8.6/
darwin-threa
d-multi-2level /System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-
thread-mult
i-2level /Library/Perl/5.8.6 /Library/Perl /Network/Library/Perl/
5.8.6/darwin-th
read-multi-2level /Network/Library/Perl/5.8.6 /Network/Library/Perl /
System/Libr
ary/Perl/Extras/5.8.6/darwin-thread-multi-2level /System/Library/Perl/
Extras/5.8
.6 /Library/Perl/5.8.1/darwin-thread-multi-2level /Library/Perl/
5.8.1 . /usr/ /u
sr/lib/perl) at /opt/rt3/lib/RT.pm line 131.
BEGIN failed–compilation aborted at /opt/rt3/bin/webmux.pl line 76.
Compilation failed in require at (eval 6) line 1.
Josh Kuperman
josh.kuperman@gmail.com