I made a (small) change to some RT pages. Basically, at the bottom of the
search page, the link “Update all of these tickets at once” now says
"Update some/all of these tickets at once. If you select “Some”, the
same page comes up as “All”, but with no boxes checked. I have found this
useful at my site.
Untar http://www.oz.net/~benb/some-all.tar into
:RT_INSTALL_DIR:/local/html/Search/ and you should be up and running.
Hope someone else finds it helpful!
Ben Browning firstname.lastname@example.org
The River Internet Access Co.
WA Operations Manager