MultiValued fields

RT Users
1

Good afternoon,

When I have a multi-valued CustomField, how do I access the data?

What would this return?
my $policy_type = $ticket->FirstCustomFieldValue(‘Policy Affected Parties’);

Is it a list of some sort? I need to look to see what values are to take
various actions based on this but how do I get at it and what do I get?

Thanks.

Kevin

2

When I have a multi-valued CustomField, how do I access the data?
What would this return?
my $policy_type = $ticket->FirstCustomFieldValue(‘Policy Affected Parties’);
Is it a list of some sort? I need to look to see what values are to take various actions based
on this but how do I get at it and what do I get?

If you check the docs, it tells you pretty clearly what
FirstCustomFieldValue does on a multi-value CF.

http://bestpractical.com/rt/docs/latest/RT/Record.html#FirstCustomFieldValue-FIELD

Right below it are several other Custom Field related methods that are
probably useful.

-kevin

3

RT::Record - RT 5.0.5 Documentation - Best Practical

Great thanks. Was looking under several other places, but not records.

Thanks for the link.

Kevin