Multiple values for $rtname

RT Users
1

Hi,

Is it possible to have multiple values for $rtname?

I have been asked by some of the queue owners if their tickets can be
differentiated from the standard config by making it appear that they
are separate instance

I suspect the answer may be no, but…

Richard Ellis
.Sun B2B Operations
Sun Microsystems x24727
http://sun.com

2

Is it possible to have multiple values for $rtname?

Not on a single RT instance.

With fastcgi, you could actually run multiple instances with minimal
extra resources.

smime.p7s (2.47 KB)

3

Is it possible to have multiple values for $rtname?

Not on a single RT instance.

Au contraire:

4

Hi Jesse,

That gives warnings:

perl Makefile.PL

Using RT configurations from /opt/rt3/lib/RT.pm:
./html => /opt/rt3/share/html
./lib => /opt/rt3/local/lib
Checking if your kit is complete…
Warning: the following files are missing in your kit:

html/Callbacks/RT-Extension-BrandedQueues/Admin/Queues/Modify.html/Default

html/Callbacks/RT-Extension-BrandedQueues/Admin/Queues/Modify.html/ProcessLinks
Please inform the author.
Writing Makefile for RT::Extension::BrandedQueues

Don’t think that is supposed to happen :slight_smile:

Rik

Richard Ellis
.Sun B2B Operations
Sun Microsystems x24727

5

Try grabbing it from svn?On Dec 20, 2006, at 1:28 AM, Richard Ellis wrote:

Hi Jesse,

That gives warnings:

perl Makefile.PL

Using RT configurations from /opt/rt3/lib/RT.pm:
./html => /opt/rt3/share/html
./lib => /opt/rt3/local/lib
Checking if your kit is complete…
Warning: the following files are missing in your kit:
html/Callbacks/RT-Extension-BrandedQueues/Admin/Queues/
Modify.html/Default
html/Callbacks/RT-Extension-BrandedQueues/Admin/Queues/
Modify.html/ProcessLinks
Please inform the author.
Writing Makefile for RT::Extension::BrandedQueues

Don’t think that is supposed to happen :slight_smile:

Rik

–
Richard Ellis
.Sun B2B Operations
Sun Microsystems x24727
http://sun.com

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