I saw an old and interesting thread related to the same subject but i’m stuck on a scrip writing.
I would like to use a scrip that OnCreate takes requestor, then finds its group, get all
members of that group and adds them as requestors(or as Cc) to an issue.
Did anybody here get to write this scrip and can provide some help ?
In fact i want to share rights between members of a same group in a single queue ( =without having a queue dedicated to each group ). With my current rights definitions, group A members can’t see group B issues, but only the requestor can see his tickets. I wan’t all the members of group A to be able to see group A issues and not only the requestor.
Best Regards,
Sushi, a 3.4.4 user.
A partir du 7 octobre, d�couvre Nintendogs, le jeu qui te permet d'adopter un chiot virtuel, de le dresser et de l'entrainer au son de ta voix !!! Une exclusivit� Nintendo DS dont tu ne pourras plus te passer ! www.nintendods.fr/nintendogs
I saw an old and interesting thread related to the same subject but i’m stuck on a scrip writing.
I would like to use a scrip that OnCreate takes requestor, then finds its group, get all
members of that group and adds them as requestors(or as Cc) to an issue.
Did anybody here get to write this scrip and can provide some help ?
In fact i want to share rights between members of a same group in a single queue ( =without having a queue dedicated to each group ). With my current rights definitions, group A members can’t see group B issues, but only the requestor can see his tickets. I wan’t all the members of group A to be able to see group A issues and not only the requestor.
Best Regards,
Sushi, a 3.4.4 user.
A partir du 7 octobre, d�couvre Nintendogs, le jeu qui te permet d’adopter un chiot virtuel, de le dresser et de l’entrainer au son de ta voix !!! Une exclusivit� Nintendo DS dont tu ne pourras plus te passer ! - http://www.nintendods.fr/nintendogs