I recently updated our helpdesk to RT 3.0.12 (running on Debain Sarge).
After using it for some weeks now, more and more colleagues wonder
whether it is possible to use more than one search at a time.
To be more precise:
Especially when browsing with multiple tabs we often use the
bookmarkable search to be able to see/work with different queues at
once. I did not yet find a way to update all those different tabs (i.e.
every two minutes) because in this case only the last search is shown in
I guess the search is cookie-based and it is not possible to open
different searches but hopefully I am missing something or someone has
found a way to do this
Thanks in advance for an answer!
Central IT Services
Max-Planck-Institue for Meteorology