Multiple RT Entry points?

Hey there,

I’d like to be able to do HTTP auth on RT for my staff (who would have
single sign-on), while still
allowing standard web-logins for my customers.

Is there an easy guide as to how to accomplish this?

I’ve already got one RT instance doing web-auth, which was fairly
straightforward, but it seems I’d need two separate URL-spaces (or ports)
to make this duality work right, and RT would need to be aware of both.

Does RT care what url it’s being accessed by?

If it’s relevant, I’m using fastCGI, rt 3.8.6, under FreeBSD, built from
ports.

-Dan

--------Dan Mahoney--------
Techie, Sysadmin, WebGeek
Gushi on efnet/undernet IRC
ICQ: 13735144 AIM: LarpGM
Site: http://www.gushi.org

Hey there,

I’d like to be able to do HTTP auth on RT for my staff (who would have
single sign-on), while still allowing standard web-logins for my
customers.

Is there an easy guide as to how to accomplish this?

I’ve already got one RT instance doing web-auth, which was fairly
straightforward, but it seems I’d need two separate URL-spaces (or ports)
to make this duality work right, and RT would need to be aware of both.

Does RT care what url it’s being accessed by?

First, you should set $WebFallbackToInternalAuth to 1 in
RT_SiteConfig.pm so if RT didn’t got user from http auth, he will
propose the standard login/password screen.
Second, just configure two virtualhosts, one for internal, with http
auth, a second for external, without it.

You may also be able to do this second step by using some apache Limit
options to require auth only for some networks.