Multiple attachments

RT Users
1

Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment (to ticket) and everything is fine. If I click “add
more files”, I get redirected to “Internal Server Error” page. My
logging level is set to debug, however, nothing shows up in logs. This
is NOT self service.

2

Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment (to ticket) and everything is fine. If I click “add
more files”, I get redirected to “Internal Server Error” page. My
logging level is set to debug, however, nothing shows up in logs. This
is NOT self service.

Can’t reproduce this locally on 4.0.12. If there’s an internal sever
error, then there must be some sort of logs. Perhaps you’re not
looking in the right place?

3

Internal Server Error means that you have something in apache’s log.On Fri, May 10, 2013 at 9:09 PM, Thomas Sibley trs@bestpractical.comwrote:

On 05/10/2013 05:12 AM, Alexander Kucheryuk wrote:

Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment (to ticket) and everything is fine. If I click “add
more files”, I get redirected to “Internal Server Error” page. My
logging level is set to debug, however, nothing shows up in logs. This
is NOT self service.

Can’t reproduce this locally on 4.0.12. If there’s an internal sever
error, then there must be some sort of logs. Perhaps you’re not
looking in the right place?

–
RT Training in Seattle, June 19-20: http://bestpractical.com/training

Best regards, Ruslan.