Move RT instance to new server

Hi,

I need to move an RT 3.6.6 install from one server to another. I’ve
been looking for instructions for doing this but haven’t been abel to
locate any.

Without any documentation, the migration path that I’ve worked out is
this…

  • Install RT 3.6.6 on the new server.
  • Copy RT_SiteConfig.pm and any other customizations (such as those
    in /opt/rt3/local) to the new server.
  • Dump and restore the MySQL database to the new server.

Can anyone offer any input on this? Am I missing anything? Anything
else that I should consider prior to moving RT over?

Thanks in advance for your help!

~ Tom

Tom,
That sounds like what I did when I had to move my RT instance. Don’t
forget your aliases file :)-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Tom Smith
Sent: Tuesday, August 19, 2008 5:09 PM
To: rt-users
Subject: [rt-users] Move RT instance to new server

Hi,

I need to move an RT 3.6.6 install from one server to another. I’ve
been looking for instructions for doing this but haven’t been abel to
locate any.

Without any documentation, the migration path that I’ve worked out is
this…

  • Install RT 3.6.6 on the new server.
  • Copy RT_SiteConfig.pm and any other customizations (such as those
    in /opt/rt3/local) to the new server.
  • Dump and restore the MySQL database to the new server.

Can anyone offer any input on this? Am I missing anything? Anything
else that I should consider prior to moving RT over?

Thanks in advance for your help!

~ Tom
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

If I go through the standard RT installation, including the db
initialization, will I still need to follow the steps in UPGRADING?

~ TomOn Aug 19, 2008, at 3:17 PM, Joachim Thuau wrote:

The schema of the db also needs to be upgraded.

It should be documented in the UPGRADING file.

Jok

----- Original Message -----
From: rt-users-bounces@lists.bestpractical.com <rt-users-
bounces@lists.bestpractical.com>
To: rt-users rt-users@lists.bestpractical.com
Sent: Tue Aug 19 14:08:55 2008
Subject: [rt-users] Move RT instance to new server

Hi,

I need to move an RT 3.6.6 install from one server to another. I’ve
been looking for instructions for doing this but haven’t been abel to
locate any.

Without any documentation, the migration path that I’ve worked out is
this…

  • Install RT 3.6.6 on the new server.
  • Copy RT_SiteConfig.pm and any other customizations (such as those
    in /opt/rt3/local) to the new server.
  • Dump and restore the MySQL database to the new server.

Can anyone offer any input on this? Am I missing anything? Anything
else that I should consider prior to moving RT over?

Thanks in advance for your help!

~ Tom


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

According to your e-mail though you’re doing a lateral migration 3.6.6
to 3.6.6. You wouldn’t need to do anything other than restore the db.From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Tom Smith
Sent: Wednesday, August 20, 2008 10:58 AM
To: Joachim Thuau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Move RT instance to new server

If I go through the standard RT installation, including the db
initialization, will I still need to follow the steps in UPGRADING?

~ Tom