Hi again all!
I’m discovering lots of anomolies today - sorry - this is the second post…
I have created saved searches to show us various tickets outstanding
for one reason or another - in one example i get WAY more results
found (170) than displayed (more like 60)
i have 4 pages of results for this query - though some of the pages
only have 10 or so tickets listed…
what are these phantom tickets that are being found?
Here is the query I used :
Status != 'stalled’
AND LastUpdated < '-48 hours’
AND Created < '-48 hours’
AND Status != 'resolved’
AND Status != 'rejected’
AND Status != ‘deleted’