I am setting up RT on a Windows 2000 server understand that I can configure
things so that my users can send an email to specific account – say
email@example.com – and their email can be turned into a ticket
automatically. Is this correct? And if so, where is documentation showing
me how to set things up. I’ve been coding for 20 years but am new to system
administration, so please excuse my ignorance about this. Thanks for any
help you can provide.
Greg Lindstrom (501) 975-4859
NovaSys Health firstname.lastname@example.org
“We are the music makers, and we are the dreamers of dreams” W.W.
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