Modifying Self Service GUI to show CC tickets, not just requestor tickets (3.0.2)

Hi,

I would like the Self Service interface to show tickets that the user is CC
in addition to the tickets that they are requestor on. I have the privs set
correctly so that the user can type in the ticket number and jump to it, but
it doesn’t show up in the list of tickets. The relevent bit of code appears
to be:

[html/SelfService/Elements/MyRequests]

my $MyTickets;
$MyTickets = new RT::Tickets ($session{‘CurrentUser’});
$MyTickets->LimitWatcher(TYPE => ‘Requestor’, VALUE =>
$session{‘CurrentUser’}->EmailAddress);

foreach my $status (@status) {

    $MyTickets->LimitStatus(VALUE => $status);

}

But I am unsure how to modify this to also show tickets for which this
person is a CC watcher.

Thanks!

Resolved this. Passing empty TYPE causes LimitWatchers to search all types.

-Allen-----Original Message-----
From: rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com]
On Behalf Of allen-rt-users@falconstudios.com
Sent: Tuesday, June 17, 2003 1:54 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] Modifying Self Service GUI to show CC tickets, not just
requestor tickets (3.0.2)

Hi,

I would like the Self Service interface to show tickets that the user is CC
in addition to the tickets that they are requestor on. I have the privs set
correctly so that the user can type in the ticket number and jump to it, but
it doesn’t show up in the list of tickets. The relevent bit of code appears
to be:

[html/SelfService/Elements/MyRequests]

my $MyTickets;
$MyTickets = new RT::Tickets ($session{‘CurrentUser’});
$MyTickets->LimitWatcher(TYPE => ‘Requestor’, VALUE =>
$session{‘CurrentUser’}->EmailAddress);

foreach my $status (@status) {

    $MyTickets->LimitStatus(VALUE => $status);

}

But I am unsure how to modify this to also show tickets for which this
person is a CC watcher.

Thanks!