Modify users access

RT Users
1

Is there a way to allow users to edit other users without giving “See
Configuration Tab”?

I am running RT 3.8.2 under Ubuntu with Apache. I have given the users
"AdminUsers" permissions, but when they are in a ticket and click a
name/e-mail from the People tab they just get a blank page that shows
Time to display and the BP footer.

I’d like to be able to just let them edit users without exposing the
other configuration options to them.

–Ryan

2

Is there a way to allow users to edit other users without giving “See
Configuration Tab”?
Being able to see other things under Configuration doesn’t allow you
to edit them.
Just like seeing a Queue doesn’t permit you to do things to the queue.

Cambridge Energy Alliance: Save money. Save the planet.

3

Ryan Hardester wrote:

Is there a way to allow users to edit other users without giving �See
Configuration Tab�?

I am running RT 3.8.2 under Ubuntu with Apache. I have given the users
�AdminUsers� permissions, but when they are in a ticket and click a
name/e-mail from the People tab they just get a blank page that shows
Time to display and the BP footer.

I�d like to be able to just let them edit users without exposing the
other configuration options to them.

I think giving them AdminUsers rights should take of that.

–Ryan

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati