Modify Transaction CustomFields

RT Users
1

Hi,

Is there a way to set Transaction Custom Fields via email?
something like Ticket Custom Fields described on wiki:
http://wiki.bestpractical.com/view/SetTicketPropertiesViaMail

RT 3.8.2

Thanks for any advice.

Piotr Teodorowski

2

pteodoro,

Yep. you have to have CommandByMail installed. The instructions tell you how
to use it.

Kenn
LBNLOn Tue, May 11, 2010 at 1:43 AM, pteodoro piotr.teodorowski@contium.plwrote:

Hi,

Is there a way to set Transaction Custom Fields via email?
something like Ticket Custom Fields described on wiki:
SetTicketPropertiesViaMail - Request Tracker Wiki

RT 3.8.2

Thanks for any advice.

–
Piotr Teodorowski

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