Modify Transaction CustomFields

Hi,

Is there a way to set Transaction Custom Fields via email?
something like Ticket Custom Fields described on wiki:
http://wiki.bestpractical.com/view/SetTicketPropertiesViaMail

RT 3.8.2

Thanks for any advice.

Piotr Teodorowski

pteodoro,

Yep. you have to have CommandByMail installed. The instructions tell you how
to use it.

Kenn
LBNLOn Tue, May 11, 2010 at 1:43 AM, pteodoro piotr.teodorowski@contium.plwrote:

Hi,

Is there a way to set Transaction Custom Fields via email?
something like Ticket Custom Fields described on wiki:
http://wiki.bestpractical.com/view/SetTicketPropertiesViaMail

RT 3.8.2

Thanks for any advice.


Piotr Teodorowski

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com